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Keywords: Policy making
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Journal Articles
International Journal of Public Sector Management (2018) 31 (1): 46–64.
Published: 08 January 2018
... Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Continuous improvement Policy making Accountability Citizen complaints handling Citizen feedback Legitimizing choices in public administration (PA) assume complex contours in concomitance...
