... to society and local communities. However, participative methods and channels may contradict certain rationales that have traditionally guided public organisations (Kurkela, 2022). Citizen participation attempts – such as models of citizen participation – may also leave organisational structures and culture...

...). In fact, there are challenges in constructing reputation in the context of public sector organisations. According to Wæraas and Byrkjeflot (2012) , these include the inherently political nature of public organisations, an inability to connect with stakeholders on an emotional level and the difficulties...