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Keywords: Service integration
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Journal Articles
International Journal of Public Sector Management (2016) 29 (7): 675–689.
Published: 10 October 2016
...Ari-Veikko Anttiroiko; Pekka Valkama Purpose The purpose of this paper is to discuss the rationale and functioning of the partnership-based brokerage model as a vehicle of service integration with special reference to its support for information intermediation, learning and service market creation...
