...Pasquale Ruggiero; Gaetano Saporito; Leonardo Ioannucci Purpose This study reviews and problematizes the literature on the competencies enabling smart working in public administrations, by integrating change management and dynamic capabilities as complementary theoretical lenses. Design...

...Andrea Tomo; Gianluigi Mangia Purpose This paper explores how public employees’ identities were affected by the reorganization of their home workplaces while doing smart working (SW) during and after the pandemic, by examining issues of individual identity and sensemaking within a context...