... governance Switzerland Performance Isomorphism As in the case of other managerial reforms, quality management (QM) was first practiced in the private sector, before being introduced in the public sector. Studies dedicated to QM in the public sector mostly focus on total quality management (TQM...

... Switzerland Multilevel analysis This paper focuses on the connections between local autonomy and local government reforms, which have rarely been examined according to some scholars (Bouckaert and Kuhlmann, 2016a ; Lidström, 1998 ; Wolman, 2008 ; Kersting and Vetter, 2003 ; Pollitt and Bouckaert...

...Sylvia Horton; Daniel J. Caron; David Giauque Purpose To compare and contrast the changes introduced in Canada and Switzerland as a result of public management reforms and explore the ethical challenges they entail. Design/methodology/approach This is a case study of two countries based...

... the potentiality of the reforms and minimising the problems. The switch from input to output thinking is probably the most important change occurring through the implementation of NPM in Switzerland. This switch forces political authorities and public managers to: Define or redefine the mission...