... is the high turnover rate in these services: some agents revert to counter clerk functions while others move on to the private banking sector. © Emerald Group Publishing Limited 2006 Work identity Sociology of work Public sector organizations The reintroduction of academic interest...

..., efficiency, risk‐taking and initiative, ability to work to objectives, independence and accountability. Work identity Ethics Civil service Canada Switzerland Public sector organizations © Emerald Group Publishing Limited 2006 This new orientation means civil servants are confronted...

... at: anne.marie.berg@afi‐wri.no © Emerald Group Publishing Limited 2006 Public sector organizations Work identity Employees Through interviews with both managers and front line staff, we discovered that management schemes were perceived as threatening to or colliding with professional identities...

...‐Trevelyan, 1853). Jeroen van Bockel can be contacted at: j.vanbockel@usg.uu.nl © Emerald Group Publishing Limited 2006 Managers Work identity Professionals Public sector organizations After the Pendleton Act, several American scholars focussed on what came to be known...

... Limited 2004 Work identity Health services sector Employees Professional associations Organizational structures Scotland Public services are experiencing increased pressure to adapt to the economic, social and technical climate of modern life. The modernization agenda in the UK has...