... organisations. In addition, the interactive effect of FSO and workplace incivility was also investigated. FSO is a form of organisational support that public organisations may provide to their employees, and it has desirable impacts on employee outcomes. Design/methodology/approach The data were collected...

...Hillman Wirawan; Rudi Salam; Normawati Normawati; Vip Paramarta; Denok Sunarsi Purpose This study aimed to investigate the effect of citizens' uncivil behaviours on the turnover intention of public service personnel. It tested the moderated mediation role of job insecurity and workplace incivility...