Update search
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
NARROW
Format
Journal
Type
Date
Availability
1-2 of 2
Keywords: Assessment of service quality
Close
Follow your search
Access your saved searches in your account
Would you like to receive an alert when new items match your search?
Sort by
Journal Articles
A queuing theory-based approach to evaluate service delivery quality
Available to Purchase
International Journal of Quality and Service Sciences (2025) 17 (2): 155–167.
Published: 20 March 2025
... ≤ subjective waiting time ) where: Service quality Queuing theory Waiting time Service delivery Customer service Analytics Quality of service Quality and services sciences Assessment of service quality Queuing Management science Timely delivery is an essential attribute...
Journal Articles
Differentiation by improving quality of services at the last touch point: The case of Tehran pharmacies
Available to Purchase
International Journal of Quality and Service Sciences (2012) 4 (4): 345–363.
Published: 23 November 2012
... significant impacts on society, health care system and pharmaceutical industry. The coming section is dedicated to review of the relevant literature on assessment of service quality. Hossein Dadfar can be contacted at: hossein.dadfar@liu.se © Emerald Group Publishing Limited 2012 Iran...
