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Keywords: Australia
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Journal Articles
International Journal of Quality and Service Sciences (2012) 4 (1): 16–26.
Published: 23 March 2012
...Su Mi Dahlgaard‐Park; Graeme Cocks Purpose The purpose of this paper is to show how decision makers in organizations can emulate the practices of winning organisations and in so doing, improve their own managerial practices. The paper draws on a four‐year empirical study of 11 of Australia's high...
