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Keywords: Benchmarking
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Journal Articles
International Journal of Quality and Service Sciences (2016) 8 (3): 345–362.
Published: 19 September 2016
...Michael Sankey; Fernando F. Padró Benchmarking ACODE Benchmarks Technology enhanced learning TEQSA This paper presents a summary of the results and recommendations from the benchmarking review and subsequent inter-institutional activity (ACODE Benchmarking Summit) for HEIs utilising...
Journal Articles
International Journal of Quality and Service Sciences (2016) 8 (3): 315–333.
Published: 19 September 2016
... demonstrates that the measurement of the maturity level, and benchmarking it with other companies, may help a firm to decide what to improve in its processes of procurement and materials management, showing how an economic sector can understand itself better. Few scientific studies have practical application...
Journal Articles
International Journal of Quality and Service Sciences (2012) 4 (1): 16–26.
Published: 23 March 2012
... success. More recently, the author has been part of a team that has developed a sophisticated web‐based diagnostic survey, the purpose of which is to allow decision makers to benchmark their organisational performance against the best practices identified in the original research. Design/methodology...
