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Keywords: Decision‐making
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Journal Articles
International Journal of Quality and Service Sciences (2012) 4 (3): 253–269.
Published: 31 August 2012
... of working within the organization in order to reach the values and the tools to support decision‐making and facilitate analysis of data. Also, it is considered to be effective to work from values, via models to tools (Hellsten and Klefsjö, 2000). Thus, the levels of quality management represent hierarchical...
