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Keywords: EFQM Excellence Model
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Journal Articles
Quality through accreditation
Available to Purchase
International Journal of Quality and Service Sciences (2017) 9 (3-4): 469–483.
Published: 18 September 2017
... in Sweden) (Lagrosen and Lagrosen, 2005). Therefore, the point of departure for the comparison will be the award models. The models that have highest global usage are the European EFQM Excellence Model and the American Malcolm Baldrige National Quality Award. Research has shown that recipients...
Journal Articles
Measuring intellectual capital in the light of the EFQM Excellence Model: evidence from Hungary
Available to Purchase
International Journal of Quality and Service Sciences (2012) 4 (4): 316–331.
Published: 23 November 2012
...Zsuzsanna Eszter Tóth; Tamás Jónás Purpose The purpose of this paper is to ask how the EFQM Excellence Model and organizations' self‐assessment practice could contribute to the managerial and quantification efforts of intellectual capital (IC) and how indicators and measures applied during self...
