... value dimensions, namely, efficiency, service excellence, visual appeal and gamification affect perceived value, which in turn predicts continuous usage intention. In addition, promotion is examined as a moderator on the link between perceived value and the continuous usage intention. Design...

... the national health-care services (Papanikolaou and Ntani, 2008), its structural and functional efficiency needs to be further improved by upgrading the quality of the relevant services offered (Oikonomou et al., 2015). The ongoing recession puts even more to find ways to balance out the deteriorating...