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Keywords: Flaws
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Journal Articles
Learning from criticisms of quality management
Available to Purchase
International Journal of Quality and Service Sciences (2015) 7 (2-3): 201–216.
Published: 15 June 2015
... practices Failure Checks Criticism Flaws Quality management Quality management (QM) originated from the concept of statistical quality control established by Shewhart in the 1930s, was then released in Japan through conferences by Deming and Juran in the 1950s and then returned to the West...
