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Keywords: Grocery store
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Journal Articles
International Journal of Quality and Service Sciences (2014) 6 (4): 369–386.
Published: 17 November 2014
... of grocery store service quality, presented in Vázquez et al. (2001), with structural equation modelling (LISREL) and traditional multivariate analysis (SPSS). Findings – The ability of the Vázquez et al. (2001) model to capture customer perceived quality was below 40 per cent...
