Keywords: Intergroup relations
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Journal Articles
International Journal of Quality and Service Sciences (2012) 4 (3): 208–223.
Published: 31 August 2012
... stage without passing through all the different stages: Contracts Relationships Relationship building Intergroup relations In the above‐described model by Ford (1980) the concept of distance was used. This concept could also be used as descriptive characterisation of the relationships...

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