...Manuel F. Suárez-Barraza; José Angel Miguel-Dávila; Manuel Francisco Morales-Contreras Purpose The purpose of this paper is to explore, study, analyze and implement Kaizen–Kata methodology in a service food organization (first-level restaurant), facing challenges in different operational processes...

.... However, this first theoretical sampling presents a first light on the subject. The study contributes to the limited existing literature on total quality management and Kaizen in quality control tools and subsequently disseminates this information to provide impetus, guidance and support toward...

... Limited 2016 Emerald Group Publishing Limited Licensed re-use rights only The study contributes to the limited existing literature on total quality management, lean thinking and kaizen, and subsequently disseminates this information to provide impetus, guidance and support toward improving...

...Manuel F. Suárez‐Barraza; Juan Ramis‐Pujol; Su Mi Dahlgaard‐Park Purpose Imai defined Kaizen as: “a means of continuing improvement in personal life, home life, social life, and working life. At the workplace, Kaizen means continuing improvement involving everyone – managers and workers alike...

..., and a factor which is able to bring education and industry into cooperative relationships. However, Imai views that there is a tendency to place too much emphasis on teaching knowledge, whilst disregarding group learning of fundamental values, established through gemba kaizen and through the learning...