... Publishing Limited 2013 Computer software Computer based learning Learning methods Developing countries E‐learning Software performance assessment Goal‐question‐metric approach ISO 9126 Software quality characteristics Web based teaching and learning system Economies of scale Web...

...) and took place from January to May, 2009. Design/methodology/approach Both foresight and organizational learning methods are combined in the process. During workshops, researchers and management are enabled to co‐create interdisciplinary service research proposals and a service research strategy...