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Keywords: Mobile technology
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Journal Articles
Banking “on-the-go”: examining consumers’ adoption of mobile banking services
Available to Purchase
International Journal of Quality and Service Sciences (2018) 10 (3): 279–295.
Published: 28 August 2018
...Tingting Zhang; Can Lu; Murat Kizildag Purpose This paper aims to examine consumers’ adoption of mobile technology to facilitate their banking services and activities, and to investigate the factors influencing their adoption and engagement. Design/methodology/approach An online survey is used...
