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Keywords: Multinational organisations
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Journal Articles
Using anchoring vignettes to study quality management across cultures
Available to Purchase
International Journal of Quality and Service Sciences (2017) 9 (3-4): 302–316.
Published: 18 September 2017
... The paper discusses the potential of using anchoring vignettes to study QM practices across cultures. This may contribute to better understanding of QM practices in an international context, and thereby help improve QM practices in multinational organisations. Continuous improvement should...
