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Keywords: National culture
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Journal Articles
Quality leadership, technology integration and patient care quality across countries: moderating roles of national culture and infrastructure development
Available to Purchase
International Journal of Quality and Service Sciences (2024) 16 (3): 389–412.
Published: 13 August 2024
... the intervening role of technology integration and two country-level factors – national culture and infrastructure development – in North America (Canada, Mexico and the USA). Design/methodology/approach PCQ comprises four facets: interpersonal, technical, environmental and administrative quality. Using...
Journal Articles
Using anchoring vignettes to study quality management across cultures
Available to Purchase
International Journal of Quality and Service Sciences (2017) 9 (3-4): 302–316.
Published: 18 September 2017
...@liu.se 12 04 2017 23 05 2017 © Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only Culture Quality management National culture Survey methodology Anchoring vignettes Multinational organisations Managers at all levels should...
