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Keywords: Parallel system
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Journal Articles
Samsung’s journey to excellence in quality
Available to Purchase
International Journal of Quality and Service Sciences (2015) 7 (2-3): 312–320.
Published: 15 June 2015
... is the concept of “the line of redundancy” which adopts parallel systems. For example, its parallel systems such as dual sourcing and 120 per cent human resource management have contributed to Samsung’s quality. Practical implications – The result of this study will help managers implement innovative...
