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Keywords: Psychological distress
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Journal Articles
International Journal of Quality and Service Sciences (2026) 18 (3): 707–729.
Published: 30 July 2026
... on psychological distress as a mediator and agreeableness as a moderating boundary condition. Design/methodology/approach Data were collected from a sample of 414 FLEs working in 12 banks in Vietnam. Partial least squares structural equation modeling was used to examine the research model. Findings...
