Keywords: Quality 4.0
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Journal Articles
International Journal of Quality and Service Sciences (2025) 17 (4): 519–541.
Published: 20 October 2025
...Malikah; Muhammad Ayat; Wan Seon Shin Purpose Industry 4.0 (I4.0) technologies are transforming quality management into Quality 4.0 (Q4.0) by integrating advanced digital practices with traditional methods. Despite its transformative potential, Q4.0 faces significant adoption barriers...
Journal Articles
International Journal of Quality and Service Sciences (2022) 14 (3): 368–382.
Published: 28 January 2022
... 4.0, has become part of the routine of organizations and people. The purpose of this paper is to verify how traditional quality concepts are being adapted within organizations. In the context of Quality 4.0, the concept of Digital Quality Management (DQM) was introduced. Romero et al...
Journal Articles
International Journal of Quality and Service Sciences (2021) 13 (1): 123–156.
Published: 12 February 2021
...Neeraj Yadav; Ravi Shankar; Surya Prakash Singh Purpose Critical success factors (CSF) for lean six sigma (LSS) using quality 4.0 are not researched so far. This study aims to bridge this gap. It also validates CSF already identified for LSS under conventional technologies. Design methodology...

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