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Keywords: Quality certification
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Journal Articles
Motivations for ISO 9001 quality management system implementation and certification – mapping the territory with a novel classification proposal
Available to Purchase
International Journal of Quality and Service Sciences (2022) 14 (1): 18–36.
Published: 30 August 2021
... Motivation ISO 9001 QMS Quality certification Driving forces ISO 9001 International Standard (IS) sets out the criteria for a quality management system (QMS) supported by a process model and the plan-do-check-act (PDCA) cycle to achieve desired outcomes and customer satisfaction (ISO , 2008...
