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Keywords: Reflective practice
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Journal Articles
Reflective practice as a determinant of performance outcomes in services
Available to Purchase
International Journal of Quality and Service Sciences (2015) 7 (4): 392–403.
Published: 16 November 2015
...Minna Saunila; Juhani Ukko Purpose – The purpose of this paper is to examine the outcomes of reflective practices in services. The paper contributes to the current understanding of the relationship between reflective practice and outcomes by presenting a description of the internal (i.e. what...
