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Keywords: Restaurant image
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Journal Articles
Revisiting the importance of casual dining experience quality: an empirical study
Available to Purchase
International Journal of Quality and Service Sciences (2018) 10 (3): 233–252.
Published: 14 August 2018
...Ananda Sabil Hussein Purpose This paper aims to explore the dimensions of experience quality in the area of Indonesia casual dining restaurant. Furthermore, this study scrutinizes the interrelationships among experience quality, customer satisfaction, restaurant image, brand engagement...
