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Keywords: Secondary schools
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Journal Articles
A proposed model for measuring service quality in secondary education
Available to Purchase
International Journal of Quality and Service Sciences (2010) 2 (3): 335–351.
Published: 19 October 2010
...Prabha Ramseook‐Munhurrun; Perunjodi Naidoo; Pushpa Nundlall Purpose The aim of this paper is to examine educators' perceptions of service quality in secondary schools. Research into service quality in a secondary educational context is somewhat scant, and where investigations have been undertaken...
