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Keywords: Self assessment
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Journal Articles
International Journal of Quality and Service Sciences (2012) 4 (4): 316–331.
Published: 23 November 2012
...Zsuzsanna Eszter Tóth; Tamás Jónás Purpose The purpose of this paper is to ask how the EFQM Excellence Model and organizations' selfassessment practice could contribute to the managerial and quantification efforts of intellectual capital (IC) and how indicators and measures applied during self...

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