Update search
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
NARROW
Format
Journal
Type
Date
Availability
1-2 of 2
Keywords: Social influence
Close
Follow your search
Access your saved searches in your account
Would you like to receive an alert when new items match your search?
Sort by
Journal Articles
International Journal of Quality and Service Sciences (2025) 17 (2): 168–194.
Published: 15 April 2025
... Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Chatbot anthropomorphism Customer experience Initial trust TAM UTAUT Social influence The present study focuses on chatbot anthropomorphic language and conversational style rather than the physical...
Journal Articles
International Journal of Quality and Service Sciences (2022) 14 (4): 595–614.
Published: 31 May 2022
..., is not deliberated for online booking of professional services (Rodrigues et al., 2017 ; Littel and Orth, 2013). Maybe, to impress upon, customers forgo the desire for ASS knowledge during online bookings. The desire for ASS is partly offset because of their social influences (SIs) and also by the fact...
