Keywords: Start-ups
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Journal Articles
Journal Articles
International Journal of Quality and Service Sciences (2020) 12 (4): 435–446.
Published: 12 June 2020
... management systems and show the need for action while providing measures for improvement (Klute-Wenig and Refflinghaus, 2015). However, these approaches are not appropriate for microenterprises and start-ups, but guidelines and instructions for these companies are scarce. Start-ups and microenterprises...
Journal Articles
International Journal of Quality and Service Sciences (2020) 12 (1): 44–55.
Published: 21 February 2020
... systems. However, these approaches are not appropriate for microenterprises and start-ups as their processes are rather informal or not yet specified. Moreover, these companies are often in a phase of strong growth and have only one person in charge; hence, they face the difficulty to decide if and how...

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