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Keywords: Suggestion systems
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Journal Articles
Critical success factors in the management of ideas as an essential component of innovation and business excellence
Available to Purchase
International Journal of Quality and Service Sciences (2018) 10 (3): 214–232.
Published: 06 September 2018
... and their pertinence. Originality/value This study, although limited to four case studies, presents conclusive results that support managers of suggestion systems/IMSs in improving or deploying such systems. The main factors were identified and described. They can contribute to the effectiveness of employee...
