... affecting value, the resulting model recognises that different factors have two sides, one negative and one positive, in turn affecting the value of the service. Value creation M-commerce Network effects Digitalisation and new payment services have enabled new channels to emerge ande-commerce...

...Anna Åslund; Ingela Bäckström Anna Åslund can be contacted at: anna.aslund@stromsund.se The purpose of this paper is to study management processes within successful societal entrepreneurship to further understand the role of management in customer value creation. Management...

... partnering for international HE is experienced. Originality/value This paper represents a first attempt to conceptualize university‐industry boundary‐spanning processes, both in a general manner and from a viewpoint of value creation in working partnerships between academia and business within...

... on statements from patients, experiences from similar services (a literature review), empirical research into the effects of the reforms on free choice and the care guarantee and a theoretically informed discussion drawing on value‐creation and service productivity, it is claimed that a matching system...