The atmospheric effects of music were tested in a restaurant setting. Four conditions were applied in a type of latin square design with meal duration and expenditure (food and drinks) as dependent variables. The four conditions related volume (loud vs soft), tempo (fast vs slow), style (popular vs unpopular) and the absence of any music. The findings showed that only volume had a significant effect on meal duration and expenditure (both food and drinks), although an additional finding that would require further experimental verification was that the presence of music of any type significantly affected duration and expenditure when compared to the absence of music. To explain the findings a distinction was made between active and passive activities, and it was suggested that different mechanisms explained the atmospheric effects for each. Active activities could be explained by the environment typicality argument whereas the boredom alleviation model could explain passive activities.
Article navigation
1 June 2002
Research Article|
June 01 2002
The impact of pitch, volume and tempo on the atmospheric effects of music
Malcolm Sullivan
Malcolm Sullivan
Malcolm Sullivan is Principal Lecturer at Nottingham Business School, The Nottingham Trent University Nottingham, UK.
Search for other works by this author on:
Publisher: Emerald Publishing
Online ISSN: 1758-6690
Print ISSN: 0959-0552
© MCB UP Limited
2002
International Journal of Retail & Distribution Management (2002) 30 (6): 323–330.
Citation
Sullivan M (2002), "The impact of pitch, volume and tempo on the atmospheric effects of music". International Journal of Retail & Distribution Management, Vol. 30 No. 6 pp. 323–330, doi: https://doi.org/10.1108/09590550210429531
Download citation file:
New and popular articles
Suggested Reading
Conducting international marketing research in the twenty‐first century
International Marketing Review (February,2001)
A note on challenges facing food retail stores: the case of New Jersey
International Journal of Retail & Distribution Management (October,1999)
Consumer perceptions of internet‐based e‐retailing: an empirical research in Hong Kong
Journal of Services Marketing (February,2009)
The influence of the musicscape within service environments
Journal of Services Marketing (December,2000)
The secret jazz fan: a tale of sublimation featuring film and music
Arts Marketing: An International Journal (May,2011)
Related Chapters
The Marketing Environment of Tourist Destinations
The Branding of Tourist Destinations: Theoretical and Empirical Insights
Feminizing a Musical Form: Women’s Participation as Barbershop Singers
Symbolic Interactionist Takes on Music
Music Videos on YouTube: Exploring Participatory Culture on Social Media
Symbolic Interactionist Takes on Music
Recommended for you
These recommendations are informed by your reading behaviors and indicated interests.
