Issues

Editorial

Neil Towers
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Benefits and risks associated with time choice of innovating in retail settings

Eleonora Pantano
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Cognitive, affective and behavioural responses in mall experience: A qualitative approach

Laura Lucia-Palacios; Raúl Pérez-López; Yolanda Polo-Redondo
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The cross-shopping behaviour: patterns of store format mobility in the apparel sector

Beatrice Luceri; Sabrina Latusi
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The effectiveness of power-dependence management in retailing

Katsuyoshi Takashima; Changju Kim
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The role of salespeople in developing life insurance customer loyalty

Tsu-Wei Yu; Lu-Ming Tseng
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Exploring logistics-related environmental sustainability in large retailers

Maria Björklund; Helena Forslund; Maria Persdotter Isaksson
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