Issues

Understanding consumers' showrooming behaviour: a stimulus–organism–response (S-O-R) perspective

Sourabh Arora; Rashmi Ranjan Parida; Sangeeta Sahney
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Consumers' influence on the greening of distribution – exploring the communication between logistics service providers, e-tailers and consumers

Uni Sallnäs; Maria Björklund
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Understanding consumers’ trust in social media marketing environment

Madeeha Irshad; Muhammad Shakil Ahmad; Omer Farooq Malik
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Millennials' attitude toward chatbots: an experimental study in a social relationship perspective

Roberta De Cicco; Susana C. Silva; Francesca Romana Alparone
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Impact of perceived value on the satisfaction of supermarket customers: developing country perspective

Neale Slack; Gurmeet Singh; Shavneet Sharma
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The revenue and logistics costs of convenience store chains in Taiwan

Pei-Chun Lin; Chia-Jung Lin; Chung-Wei Shen; Jenhung Wang
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