Issues

Do socio-cultural factors affect the relationships between CSR and loyalty in retailing? A three-country investigation

Mbaye Fall Diallo; Christine Lambey; Vuesal Hasanzade; Victoria-Sophie Osburg
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Understanding retail supply chain during COVID-19: a systematic review

Luay Jum'a; Ismail Abushaikha; Neil Towers; Wasan Al-Masa'fah
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Overcoming barriers for sustainable fashion: bridging attitude-behaviour gap in retail

Lorena Ronda
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Exploring omnichannel strategies: a path to improve customer experiences

Susana C. Silva; Francisca Pinto Silva; Joana Carmo Dias
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Advancing customer experience through service design in mega shopping malls

Muhammad Junaid; Muhammad Faisal Rasheed; Kiane Goudarzi; Asma Tariq
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Exploring personal savings versus hedonic consumption in the new normal

Astha Sanjeev Gupta; Jaydeep Mukherjee
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Does cross-channel consistency always create brand loyalty in omni-channel retailing?

Ting Liu; Minghao Liu
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