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Journal Articles

A meaning-based framework for customer loyalty

Open Access
Elina Närvänen, Hannu Kuusela, Heli Paavola, Noora Sirola
Journal: International Journal of Retail & Distribution Management
International Journal of Retail & Distribution Management (2020) 48 (8): 825–843.
https://doi.org/10.1108/IJRDM-05-2019-0153
Published: 30 May 2020
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Journal Articles

Decomposing the value of department store shopping into utilitarian, hedonic and social dimensions: Evidence from Finland

Available to Purchase
Timo Rintamäki, Antti Kanto, Hannu Kuusela, Mark T. Spence
Journal: International Journal of Retail & Distribution Management
International Journal of Retail & Distribution Management (2006) 34 (1): 6–24.
https://doi.org/10.1108/09590550610642792
Published: 01 January 2006
View article titled, Decomposing the value of department store shopping into utilitarian, hedonic and social dimensions: Evidence from Finland
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