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Nick Oliver
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Journal Articles
BEYOND CUSTOMER SATISFACTION: THE CHANGING FACE OF UK CAR RETAILING
Available to Purchase
Retail and Distribution Management (1991) 19 (3)
Published: 01 March 1991
Journal Articles
JUST‐IN‐TIME OR JUST THE SAME? DEVELOPMENTS IN THE AUTO INDUSTRY – THE RETAILERS′ VIEW
Available to Purchase
Retail and Distribution Management (1991) 19 (2)
Published: 01 February 1991
