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Journal Articles

Retailers' preparedness for the introduction of third wave (ubiquitous) computing applications: A survey of UK companies

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Roger Bennett, Sharmila Savani
Journal: International Journal of Retail & Distribution Management
International Journal of Retail & Distribution Management (2011) 39 (5): 306–325.
https://doi.org/10.1108/09590551111130748
Published: 26 April 2011
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Journal Articles

Queues, customer characteristics and policies for managing waiting‐lines in supermarkets

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Roger Bennett
Journal: International Journal of Retail & Distribution Management
Retail and Distribution Management (1998) 26 (2): 78–87.
https://doi.org/10.1108/09590559810206498
Published: 01 March 1998
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