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1-20 of 270
Keywords: Consumer behaviour
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Journal Articles
From usefulness to play: why consumers value food delivery applications
Available to Purchase
International Journal of Retail & Distribution Management 1–18.
Published: 22 April 2026
... Consumer value theory Consumer behaviour Food provisioning Online food ordering Food Delivery Applications (FDAs) are mobile platforms that facilitate food ordering, distribution, and consumption (Buettner et al., 2023 ; Francioni et al., 2022 ; Tran, 2021). They have rapidly...
Journal Articles
Impact of certification information on consumer behaviour in hybrid retail platforms: empirical evidence from JD.com
Available to Purchase
International Journal of Retail & Distribution Management (2024) 52 (5): 596–611.
Published: 31 May 2024
...Yongsheng Zhou; Li Han; Xin Tian; Yingjun Wang Purpose This study aims to examine the impact of logistics and merchant certification information on consumer behaviour in hybrid retail platforms. Furthermore, it explores the moderating role of online shopping experience on the certification effect...
Journal Articles
The pursuit of splendour: a recipe of psychological motivations driving conspicuous luxury consumption
Available to Purchase
International Journal of Retail & Distribution Management (2024) 52 (5): 565–579.
Published: 21 May 2024
... Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Conspicuous consumption Luxury consumption Psychological motivations Attitude Luxury brands Consumer behaviour Conspicuous consumption, defined as the purchase and use of showy goods to display one’s...
Journal Articles
Consumer response to store-related stimuli in a crisis: evidence from Japan and Croatia
Available to Purchase
International Journal of Retail & Distribution Management (2024) 52 (2): 201–219.
Published: 11 December 2023
..., this study enriches the literature on consumer behaviour in a pandemic by contributing new insights into (1) the impact of safety measures and tangible benefits as stimuli, (2) the organismic response through affective and cognitive states, (3) health-focussed behaviour as a novel outcome and (4) comparing...
Journal Articles
Retailing during the COVID-19 lifecycle: a bibliometric study
Available to Purchase
International Journal of Retail & Distribution Management (2023) 51 (11): 1413–1476.
Published: 25 May 2023
..., using keywords; shopping behaviour, retailing, consumer behaviour, and retail channel choice along with COVID-19 (171 journals, 357 articles). Bibliometric analysis followed by selective content analysis was conducted. COVID-19 was a black swan event that impacted consumers' psychology, leading...
Journal Articles
The cultural acceptance of digital food shopping: conceptualisation, scale development and validation
Open Access
International Journal of Retail & Distribution Management (2023) 51 (3): 306–326.
Published: 06 February 2023
... which has been an existing knowledge gap in current literature. Cultural acceptance Digital food retailing Consumer behaviour Digital trust Consumer appeal and affection Digital convenience The question remains, however, of whether consumers will continue to shop for food online once...
Journal Articles
Augmented reality in online retailing: a systematic review and research agenda
Available to Purchase
International Journal of Retail & Distribution Management (2022) 50 (4): 537–559.
Published: 06 September 2021
... the understanding of the influence of AR on consumer behaviour for retailers. Third, we propose a future research agenda that will advance the existing body of knowledge. In the next section, the author provides an overview of AR and the methodology for the systematic review, followed by the findings and conceptual...
Journal Articles
Factors influencing acceptance of augmented reality in retail: insights from thematic analysis
Available to Purchase
International Journal of Retail & Distribution Management (2020) 48 (1): 18–34.
Published: 25 September 2019
... agenda for scholars working in the field of consumer behavior and human–computer interaction. Future research should improve the generalizability of the research by replicating the method and testing the conceptual framework on other immersive technologies. Practical implications Marketers should...
Journal Articles
Digital labelling in the retail environment: a domain-specific innovativeness perspective
Available to Purchase
International Journal of Retail & Distribution Management (2019) 47 (12): 1336–1352.
Published: 19 June 2019
... be contacted at: sean.tanner@ucc.ie 30 08 2018 07 11 2018 07 01 2019 10 02 2019 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Digital food labelling Mobile marketing Consumer behaviour QR codes Pull marketing Domain...
Journal Articles
Innovation starts at the storefront: Modelling consumer behaviour towards storefront windows enriched with innovative technologies
Available to Purchase
International Journal of Retail & Distribution Management (2019) 47 (2): 202–219.
Published: 04 April 2019
... to investigate the combination of consumer innovativeness and storefront window on the behavioural attitude, supported with quantitative evidence. Decision making Consumer behaviour Consumer innovativeness Interactive technologies Innovation theory Storefront windows The importance...
Journal Articles
The “next day, free delivery” myth unravelled: Possibilities for sustainable last mile transport in an omnichannel environment
Available to Purchase
International Journal of Retail & Distribution Management (2019) 47 (1): 39–54.
Published: 06 December 2018
... literature and practice by combining “planet” and “profit” components of sustainability in last mile transport and applying it in the novel omnichannel environment. Sustainability Consumer behaviour Electronic commerce Last mile Omnichannel retail To respond to these challenges, innovative...
Journal Articles
Consumer values, fashion consciousness and behavioural intentions in the online fashion retail sector
Available to Purchase
International Journal of Retail & Distribution Management (2018) 46 (10): 894–914.
Published: 30 October 2018
... values (terminal and instrumental) have a significant influence on fashion consciousness. H1a. Terminal value of online fashion purchasing practices has a significant influence on fashion consciousness. Online shopping Consumer behaviour Values Instrumentalism Fashion...
Journal Articles
First party fraud management: framework for the retail industry
Available to Purchase
International Journal of Retail & Distribution Management (2018) 46 (4): 350–363.
Published: 04 April 2018
... of research. Consumer behaviour Retailing Framework Fraud Holistic Retail industry E-fraud First party fraud The amount of losses online retail organisations suffer annually to fraud has resulted in growing attention being devoted to the management of fraud risks in organisations...
Journal Articles
Consumer preferences for wine attributes in an emerging market
Available to Purchase
International Journal of Retail & Distribution Management (2018) 46 (1): 34–48.
Published: 15 December 2017
... of the wine. Red was the most preferred type. Brand, taste and origin follow up in that order of importance with millennials preferring to buy familiar brands, sweet wines and of Indian origin. The study contributes to the wine consumer behaviour research by identifying the attributes...
Journal Articles
Antecedents and consequences of private brand purchase: A systematic review and a conceptual framework
Available to Purchase
International Journal of Retail & Distribution Management (2017) 45 (6): 660–682.
Published: 12 June 2017
... Consumer behaviour Marketing Private label brands Purchasing Retailing © Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only 25 02 2016 01 03 2016 19 02 2017 06 03 2017 16 03 2017 19 03 2017 20 03 2017 K...
Journal Articles
What do we know about consumer m-shopping behaviour?
Available to Purchase
International Journal of Retail & Distribution Management (2017) 45 (6): 568–586.
Published: 12 June 2017
..., factors can create positive and/or negative consumer perceptions, requiring further insight. Finally, research limitations predominantly surround theoretical and methodological constraints, prompting for wider geographical and more longitudinal approaches to research. Acceptance Consumer behaviour...
Journal Articles
Perception of young children of the ideal shopping experience
Available to Purchase
International Journal of Retail & Distribution Management (2016) 44 (10): 996–1012.
Published: 10 October 2016
... behaviour Hungary and France Ideal shopping Technological advances in shopping Very young children © Emerald Group Publishing Limited 2016 Emerald Group Publishing Limited Licensed re-use rights only 01 09 2015 29 10 2015 07 05 2016 05 07 2016 Zsuzsa Deli-Gray...
Journal Articles
CSR: retailer activities vs consumer buying decisions
Available to Purchase
International Journal of Retail & Distribution Management (2016) 44 (6): 640–657.
Published: 13 June 2016
... on CSR, particularly relevant for disposable, low-involvement products are identified. It is critical for retailers to be aware of and address these gaps. Originality/value – The study captures corporate level, store level and consumer behaviour for a single retailer and is able to reflect upon how...
Journal Articles
A conceptual model of the holistic effects of atmospheric cues in fashion retailing
Available to Purchase
International Journal of Retail & Distribution Management (2015) 43 (6): 503–517.
Published: 08 June 2015
... Limited 2015 Consumer behaviour Retailing Retail atmospherics Store design Research on how retail environments can affect consumer behaviour owes much to the work of Kotler (1973-1974) . Coining the term “atmospherics”, Kotler (1973-1974) argued that buying environments can...
Journal Articles
Seeking attention: an eye tracking study of in-store merchandise displays
Available to Purchase
International Journal of Retail & Distribution Management (2015) 43 (6): 561–574.
Published: 08 June 2015
... Publishing Limited 2015 Consumer behaviour Luxury brands Retail Retailing Facet theory Shopper marketing Co-design Electronic intermediaries Loyalty data Promotional flyers Retail atmospherics Store design Co-branding strategy Flagship store Place marketing Store location Virtual...
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