... of leadership within the retail sector can mirror expectations within other environments. Originality/value It was validated that leaders need to foster an organisational culture promoting continuous learning whilst introducing a consumer-first perspective across the business. The findings reinforce how...

... with the retailer. However, its relationships with social proximity and cultural factors are not clear. Therefore, this article investigates the effects of specific cultural dimensions on loyalty behaviour, as well as the mediating role of social proximity on the relationship investigated. Design/methodology...

... the importance of cultural dimensions on sales promotions strategies used by retailers in malls. The study establishes that perceptions towards retailer promotions differ across cultures. Different promotions offered by retailers generate varied response from consumers across different cultures which would...

... Licensed re-use rights only The purpose of this paper is to investigate the influence of store atmosphere on consumers’ positive emotional responses and impulsive purchase behaviour. In addition, it analyses the moderating role of culture characteristics and situational variables on this influence...

... countries. Specifically, it seeks to determine how the cultural context moderates the direct effects of shopping centre perceived value and customer satisfaction on customer loyalty. A shopping centre-intercept survey was conducted among 244 consumers in Morocco and 203 consumers in Tunisia...

... Western values associated with the foreign retailers, or even linked to globalization, and the values of the Arab‐Muslim local culture. Research limitations/implications Only individual resistance motivations were explored, although their interactions with more collective shared motives for resisting...

...Yoo‐Kyoung Seock; Chen Lin Purpose The purpose of this paper is to examine the cultural influences on young consumers' loyalty tendency and evaluations of the relative importance of apparel retail store attributes in Taiwan and the USA. Design/methodology/approach A structured questionnaire...

...Yong Jian Wang; Samuel K. Doss; Chiquan Guo; Wenjing Li Purpose This paper aims to investigate Chinese consumers' international outshopping motives from a culture perspective based on Hofstede's four cultural dimensions. Design/methodology/approach Four international outshopping motives...