..., possessing experience in retailing, training in certification, trust in the local certification process, the amount spent in preparing food and the number of customers are crucial variables that increase the probability of being certified among street food vendors. Street food retailers agreed to all...

...Nur Ayalp; Kemal Yildirim; Müge Bozdayi; Kubulay Cagatay Purpose – The purpose of this paper is to ascertain the effect of age, gender and educational level on customer evaluations of the design characteristics of fitting rooms/dressing rooms, such as size, levels of illumination, number...

... retailer provides access to store trading information and customer data from a popular loyalty card scheme. The authors use spatial analysis to identify revenue originating from outside the store catchment, and explore the spatial and temporal nature of the visitor demand recorded in‐store. Findings...

...Carley Foster This paper reports findings from a small scale study exploring the role gender plays in the interactions between customers and front‐line staff in DIY retailing. Drawing on materials gathered through observations, informal discussions with staff and focus groups, this study suggests...

... the propensity to engage in DIY activity and the level of affluence. More affluent populations tend to externalise tasks rather than conduct them on a DIY basis. DIY thus appears to be more common among lower‐income populations as a coping practice. DIY stores Customers Consumer behaviour For each...

...Richard A. Feinberg; Rajesh Kadam; Leigh Hokama; Iksuk Kim This paper analyzes the availability of electronic customer relationship management (E‐CRM) features on retail Web sites and their relationship to consumer satisfaction and site traffic. The top 100 specialty store, standard retail store...

... of the participation is sometimes dependent on customer characteristics. Regarding the Levi’s jeans retail store in San Francisco, an adult reporter, speaking of her children, suggests that the store: … hopes to captivate youthful shoppers partly through sensory immersion (surround sound!flickering video...

... measurement as well as retailing. Customers Retail trade Risk United Kingdom INTERNATIONAL JOURNAL OF RETAIL & DISTRIBUTION MANAGEMENT Retailing to Experienced and Inexperienced Consumers A PERCEIVED RISK APPROACH V-W. Mitchell and G.S. Prince Manchester School of Management, UMIST, Manchester, UK...

... was found between store, price and the type of complaint behaviour. © MCB UP Limited 1993 Complaints Consumer behaviour Customers Retail trade USA VOLUME 21 NUMBER 5 1993 Complaint Behaviour, Price Paid and the Store Patronized Theresa D. Williams, Mary Frances Drake and James D. Moran III...

...Peter Jones There is growing interest in town centre management schemes in a number of towns and cities in the UK. Some of the major elements within such schemes are outlined. © MCB UP Limited 1990 Customers Environment Management Consumer behaviour Retailing Shopping centres Town...