...) theory. For such, the authors addressed convenience and channel integration as the stimuli, the relationship among consumer empowerment, trust, satisfaction, and perceived value as the organism, and impulse buying as the response. Design/methodology/approach An online survey was conducted with 229...

... of management “gurus” for increasing the empowerment of front‐line managers. Develops a simple analytical framework for considering the issues, and isolates the important variables involved in the decision. © MCB UP Limited 1993 Competitive advantage Co‐ordination Decentralization Empowerment...