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Keywords: Finland
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Journal Articles
Routes to team goal attainment in retail
Available to Purchase
International Journal of Retail & Distribution Management (2015) 43 (1): 26–42.
Published: 12 January 2015
... contextual background for interpreting the data. Our analysis follows the principles of thematic analysis (Braun and Clarke, 2006). The Finnish retail sector is an interesting and significant context for team work analysis since the level of employees who work in teams is higher in Finland compared...
Journal Articles
Customer preferred channel attributes in multi‐channel electronic banking
Available to Purchase
International Journal of Retail & Distribution Management (2007) 35 (5): 393–412.
Published: 01 May 2007
... Banks Finland H4. Flexible location is preferred over more fixed locations. H5. Shorter response time is preferred over longer response time. Tommi Laukkanen can be contacted at: tommi.laukkanen@uku.fi © Emerald Group Publishing Limited 2007...
Journal Articles
Decomposing the value of department store shopping into utilitarian, hedonic and social dimensions: Evidence from Finland
Available to Purchase
International Journal of Retail & Distribution Management (2006) 34 (1): 6–24.
Published: 01 January 2006
... shopping context. Design/methodology/approach Data were collected by a questionnaire administered over three days at a department store that generates the second largest turnover in Finland. A total of 364 shoppers completed the questionnaire. Findings Empirical evidence supports our tripartite...
Journal Articles
Selection criteria for a mode of bill payment: empirical investigation among Finnish bank customers
Available to Purchase
International Journal of Retail & Distribution Management (2002) 30 (6): 331–339.
Published: 01 June 2002
... of payment in Finland. Altogether 1,167 usable responses were used for the data analysis. The results of the study suggest that primary factors affecting the choice of a mode of bill payment are speed, security and trustworthiness, easy‐to‐use, and price of the payment. Some consumers appreciated short...
Journal Articles
Retailing in rural Finland and the challenge of nearby cities
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International Journal of Retail & Distribution Management (2000) 28 (4-5): 194–206.
Published: 01 May 2000
...Heli Marjanen Reviews the trends in Finland towards greater concentration and more hypermarkets, power centres and out‐of‐town centres. Provides the background for a mail survey of 857 householders residing in rural areas surrounding the small municipality of Aura. These residents are subject...
Journal Articles
New‐type and traditional shoppers: a comparison of two major consumer groups
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Retail and Distribution Management (1995) 23 (3): 17–26.
Published: 01 March 1995
... at weekends than on weekdays. This indicates that the weekend is a more active shopping time. © MCB UP Limited 1995 Consumer behaviour Finland Retailing Shopping From now into the future retailers need a deeper understanding of consumers in order to target effectively and sell...
