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Keywords: Millennials
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Journal Articles
AR atmospherics and virtual social presence impacts on customer experience and customer engagement behaviours
Available to Purchase
International Journal of Retail & Distribution Management (2025) 53 (1): 58–73.
Published: 15 October 2024
... comparison results show that the impact of TEISAs on emotion and perceived value is stronger for British than for Chinese millennials. Originality/value Our model is the first to incorporate technology into various store atmospherics, to employ virtual social presence as a new moderator, and to provide...
Journal Articles
International Journal of Retail & Distribution Management (2022) 50 (13): 95–115.
Published: 28 June 2022
...-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode COVID-19 pandemic Retail Augmented reality Online shopping Consumer behaviours Millennials...
Journal Articles
Emerging from my youth – intra-cohort segmentation
Available to Purchase
International Journal of Retail & Distribution Management (2019) 47 (5): 571–588.
Published: 03 June 2019
...Robin Pentecost; Suné Donoghue; Park Thaichon Purpose Using the millennial cohort the purpose of this paper is to assess differences in shopping mall behaviour between three intra-cohorts groups: adolescents (13–17), emerging adults (18–23) and young adults (24–30+). Design/methodology/approach...
Journal Articles
Consumer preferences for wine attributes in an emerging market
Available to Purchase
International Journal of Retail & Distribution Management (2018) 46 (1): 34–48.
Published: 15 December 2017
... of the wine. Red was the most preferred type. Brand, taste and origin follow up in that order of importance with millennials preferring to buy familiar brands, sweet wines and of Indian origin. The study contributes to the wine consumer behaviour research by identifying the attributes...
