... published. Some UK studies have analysed the growth process in the case of UK food superstores (Wrigley, 1994; Seth and Randall, 1999). Another major paper identified four critical success factors associated with superstores (Merrilees and Miller, 1997): Multiple retailers Service Self‐service...

... Brand image Brands Fashion Market position Market share Multiple retailers 1 Does the consumer differentiate the brand positively in comparison with the main competitors? (Differentiation) 2 Has the brand an image for quality which enables the retailer to command a premium price...

...Gary Davies The marketing of own brands is a feature of modern multiple retailing. Retailers can create brand image by advertising their own products or creating brand equity in their own stores and transferring such imagery to their physical products. The costs of branding to the retailer...

..., an increase that they would normally only envisage attaining over a five‐year period. Worthington and Hallsworth (1996) have already reported on the initial development of the Loyal to Leominster scheme. Customer loyalty Market research Multiple retailers Out‐of‐town stores Retailing Town centres...

... and the continuous strategic repositioning of large supermarkets. © MCB UP Limited 1998 Multiple retailers Retailing Spain Strategic marketing The analysis of the strategic behaviour of retail firms has been the subject of extensive study in the literature on business management. The great...

.... Highlights the implications of the changes in competing formats for the stability of the local retail system and identifies some related research issues. © MCB UP Limited 1994 Competitive strategy Grocery industry Location Multiple retailers Retail trade Supermarkets United Kingdom...

... satisfaction Multiple retailers Supermarkets Training INTERNATIONAL JOURNAL OF RETAIL & DISTRIBUTION MANAGEMENT CASE STUDY 3 "Who Cares Wins" Gary Davies Manchester Business School, UK SHOPPERS' VIEWS ON CUSTOMER SERVICE Sixty-four per cent of over 10,000 respondents to a questionnaire survey by Good...

... for further research. VOLUME 20 NUMBER 2 1992 The Role of the Buyer in UK Multiple Retailing David G. Swindley Bournemouth Polytechnic, UK A considerable body of research exists into consumer buying and organizational buying behaviour. Authors from a variety of backgrounds and disciplines have tackled...

.../branch office antagonisms. © MCB UP Limited 1992 Customer service Gender History Merchandising Multiple retailers Small firms Working conditions VOLUME 20 NUMBER 2 1992 Spokes in the Wheel of Retailing Barry Davies, Peter Jones and John Pal Manchester Polytechnic, UK INTRODUCTION...

... strategy Multiple retailers Retail trade TQM INTERNATIONAL JOURNAL OF RETAIL & DISTRIBUTION MANAGEMENT Green Issues and Strategic Management in the Grocery Retail Sector Christine Simms The Management Centre, University of Bradford, UK INTRODUCTION This research focuses on consumerist activities...

...– commonly known as “fashion buildings”. In conclusion, notes that there is great scope for further research into Japanese retailing, and three general sectors are suggested. © MCB UP Limited 1992 Department stores Japan Multiple retailers National cultures Retail trade Shopping centres...