Update search
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
NARROW
Format
Journal
Type
Date
Availability
1-4 of 4
Keywords: Personality
Close
Follow your search
Access your saved searches in your account
Would you like to receive an alert when new items match your search?
Sort by
Journal Articles
Usability and responsiveness of artificial intelligence chatbot on online customer experience in e-retailing
Available to Purchase
International Journal of Retail & Distribution Management (2021) 49 (11): 1512–1531.
Published: 07 May 2021
... customer experience and customer satisfaction in e-retailing. A research model based on the technology acceptance model and information system success model is proposed to describe the interrelationships among chatbot adoption, online customer experience and customer satisfaction. Personality...
Journal Articles
The effect of demographic and personality characteristics on fashion shopping proneness: A study of the Indian market
Available to Purchase
International Journal of Retail & Distribution Management (2016) 44 (4): 426–447.
Published: 11 April 2016
... shopping. The purpose of this paper is to investigate the influence of consumer demographic and personality characteristics on fashion shopping proneness (FSP) in India. Design/methodology/approach – Data were collected from 561 respondents using mall intercept survey method. Hypothesized...
Journal Articles
Consumer‐brand relationships in sport: brand personality and identification
Available to Purchase
International Journal of Retail & Distribution Management (2009) 37 (4): 370–384.
Published: 27 March 2009
...Rodney C. Runyan; Brad D. Carlson; D. Todd Donavan; Kevin J. Cumiskey Purpose The purpose of this paper is to investigate the relationships between the brand personality of a sports team and the related consumer outcomes of identification and retail spending. Design/methodology/approach...
Journal Articles
Queues, customer characteristics and policies for managing waiting‐lines in supermarkets
Available to Purchase
Retail and Distribution Management (1998) 26 (2): 78–87.
Published: 01 March 1998
... to assess whether customers possessed Type A or Type B personality traits. It emerged that although Type A inclination did help explain certain shoppers’ perspectives on waiting‐in‐line, customers’ locations in either a rich or a poor neighbourhood and their subjective evaluations of whether their families...
