... Emerald Publishing Limited Licensed re-use rights only Servicescape Dark kitchens Delivery-only models Customer experience Retail innovation Digital-first services Dark kitchens, also known as “ghost kitchens,” represent a fundamental shift in food service, prioritizing efficiency...

... purchasing process? Jan-Lukas Selter can be contacted at: Jan-Lukas.Selter@uni-siegen.de 19 10 2022 20 01 2023 21 03 2023 05 04 2023 05 04 2023 © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Automation Retail...

... into aggregated themes. Findings Given the inherently limited formalisation of innovation processes in most retail organisations, structural ambidexterity appears to be necessary when the aim is radical, strategic retail innovation. Structural mechanisms are able to safeguard the space and resources to focus...

... RQ1. To what extent are fashion retailers innovating in terms of in-store technology diffusion over time? RQ2. What types of in-store technologies are diffused across different fashion retail value segments over time? Continuous change has long been recognized as a core...

... concept to retail services, distinguishing the meaning given to the store from that given to products, thereby offering managers a strategy to innovate a suffering retail format. Innovation of meaning Customer experience Retail innovation Product innovation Beauty retailing The retail...

... The purpose of this paper is to engage in the research gap regarding the missing link between retail innovation and branding by providing a brand-driven process to systematically develop retail format innovation projects. The so-called “Brand-driven Retail Format Innovation” (BRFI) approach provides...

... a new shopping experience be always awarded? Innovation management Follower Retail strategy Retailing Pioneer Retail innovation Organization focus on innovating allows achieving new opportunities and usage its resources for transforming innovative ideas in successful outcomes (Niu...

... the results of the primary research it also sets out a number of novel conceptual frameworks, which seek better to categorise the perceived meanings of retail innovation and the measurement tools most frequently employed to determine innovation effectiveness in retail firms. The proposed frameworks facilitate...