Skip to Main Content
Keywords: Service co-innovation
Close
Follow your search
Access your saved searches in your account

Would you like to receive an alert when new items match your search?
Close Modal
Sort by
Journal Articles
International Journal of Retail & Distribution Management (2021) 49 (7): 1067–1088.
Published: 29 March 2021
... in the field of retail distribution. To date, research in this context has not considered the existence of various levels of co-creation: the basic level related to feedback on service errors and the moderate/high level related to participation in service co-innovation. Nor have studies tested the influence...

or Create an Account

Close Modal
Close Modal